Want to start reading more business and leadership books but aren’t sure where to begin? This special episode of Seeking Wisdom is all about DC and DG’s favorite subject – books! Tune into to hear which books have a permanent place on DC’s bookshelf. You can listen to Seeking Wisdom on Apple Podcasts, Spotify, SoundCloud, […]
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Editor’s Note: The following is a guest post from Drift Partner New Breed. Interested in contributing content to the Drift blog? Email Gail Axelrod at gaxelrod@drift.com. The value of chatbots cannot be overstated. By engaging with web visitors at the peak of their interest, chatbots take on much of the difficult work usually shouldered by sales and marketing […]
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Today on Build, Maggie sits down with Ellen Chisa, CEO and co-founder of Dark, which is making it possible to build an app in a single afternoon. Maggie and Ellen talk through her journey from PM to product leader to founder & CEO. Plus her years of experience at Microsoft, Kickstarter, Lola.com and now her […]
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My job at Drift is to run all things HYPERGROWTH. I’ve been at it for a couple years now, and I’ve got to tell you – this year’s lineup of speakers includes some straight up rockstars. There’s something for everyone. For all the daredevils (and wannabe daredevils) out there, we’ve got Jimmy Chin. Yes, that […]
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It’s no secret. Whoever makes it easier to buy wins. And buyers today have more information and options than ever before. Which means they also have all the power. So how do you win over customers in a saturated, attention-starved world? Personalize the buyer journey as much as possible. To do that, we’ve all come […]
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What if you could generate more business by building a brand that fewer people were aware of, rather than more? This episode runs counter to our conventional wisdom as marketers in the most refreshing way. Tune in to learn more about powerhouse content creator, Animalz, and the story behind their success. You can get #Exceptions […]
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OK look. You’ve heard us talking about how we don’t use forms here at Drift and the #noforms movement in general. And it’s been great. We’ve seen unprecedented hypergrowth by generating leads 100% through messaging. And so have our customers. But I have a little secret for you. Replacing your forms isn’t the best place […]
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Chat Duty. It’s just like Jury Duty, but with a social, techy, non-dreadful spin. I’m Tate, and I’m a Customer Advocate on Drift’s Support team. We recently received the tweet below 👇 asking how we run chat duty at Drift. It’s a pretty interesting story. One that’s evolved over time. I have to say that […]
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Leela Srinivasan is the CMO at SurveyMonkey, a Forbes Top 50 CMO, and previously spent time at Lever, OpenTable, LinkedIn, and Bain. She sat down with DG live at SaaStr Annual 2019 to talk about her career and her seven tips for using customer feedback to build rapid fans and make more money. You […]
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We’ve all heard the saying, “Show me your friends, and I’ll show you your future.” And let’s not forget another big one, “You are the average of the 5 people you spend the most time with.” But for Drift’s CEO David Cancel (aka DC), these were lessons he had to learn the hard way. […]
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On the very first official episode of #Operations, host Sean Lane sits down with Will Collins, VP of Operations at Drift. Together they look inward to focus on operations at Drift – Will was employee number 13. So what exactly does it mean to work in ops at a hypergrowth company? You’ll find out in this […]
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Editor’s Note: The following is an excerpt from Chapter 4: Replacing Lead Capture Forms with Conversations from the book Conversational Marketing: How the World’s Fastest Growing Companies Use Chatbots to Generate Leads 24/7/365 (and How You Can Too). This book, written by Drift CEO, David Cancel, and VP of Marketing, Dave Gerhardt, forms the basis for Conversational […]
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