Just think about the way that you buy things today. You don’t want to respond to cold emails and phone calls — and neither do your potential customers. That’s why as a business, your best leads are the people that are already visiting your website. You just need to reach out and let them know you’re there, and that’s where we come in.
Nine out of ten consumers want to be able to use messaging to talk to businesses today. And when you have a website experience that matches, you won’t just get happier visitors — you’ll get better results.
With Drift, you’ll be able to turn leads into customers faster by focusing on the people who are live on your website — and then once you get a new customer, you’ll have all the tools you need to make sure they stick around (and go tell all of their friends about you).
We don’t want to change the way you work — we just want to be a part of it. So it’s easy to connect Drift to all of the tools you’re already using.
Messaging is exploding, and as a result, it has the potential to be one of your best sales channels.
In fact, it’s become clear that people don’t just want to use messaging to talk to businesses, they expect it: a recent study from Twilio showed that nine out of ten consumers said they want to be able to use messaging to talk to businesses. And that’s exactly what we’re focused on at Drift: using messaging to strengthen the connection between businesses and their customers.
Why Drift on your website? You can start generating more leads simply by adapting to this shift in how people buy and by opening your business up to messaging.
And with Drift inside of your app, you’ll always have a direct line to your customers so you can keep them happy. Because in today’s world, help is the new selling, and customer experience is the new marketing.
An intelligent messaging app.
With our bot, we’re bringing the power of Artificial Intelligence to the most important part of your business: the relationships you have with your customers. Driftbot is able to understand all of the conversations your customers are having with your company, and help get the right message to the right person at the right time. That means no more worrying about sales reps wasting time with support questions, or angry customers going unanswered for days.
A product that’s easier to use.
When you login to Drift, you’ll notice how clean and simple things are — and that means you can spend more of your time actually having conversations with people (which is why you’re signing up for Drift in the first place).
A product that matches the way you work.
Matching the way you work is all about integrations. Now, all of the other messaging products out there have integrations too, but here’s the difference with how we’re thinking about things at Drift: we don’t want to change the way you work, we simply want to be a part of it. We don’t want to be your marketing automation platform or your system of record — we just want to make it easy for your business to have 1:1 conversations with prospects and customers.
We have to work a little bit harder.
This one is plain and simple: we’re the new company in an existing market, so we have to work harder in order to stand out and earn your business. And that means with Drift, you can always expect better service and customer support. This will show in how we treat you.
Clear, fair, and simple pricing.
You shouldn’t need to build a model in Excel just to figure out how much your company will pay each month — and your bill should never be a surprise. Plus, with Drift, you can stop worrying about active contacts. We’ll take care of those inactives in your database for you and won’t charge you for them.
The buyer-seller relationship has been turned upside down. Buyers are in control now, not sales reps. Your business needs to be able to match this new buying process, and Drift makes it really easy for you to do so.
The best way to learn more about Drift is to signup and see for yourself. But we know you like videos, too. So hey – here’s a quick overview.
Join the thousands of businesses who have selected Drift as their tool for communicating with their customers.