Get started with the Drift Revenue Acceleration Platform
Free
Generate qualified leads through conversations with your website visitors.
Everything in Free plus:
- Live Chat Connect to your website visitors with real-time, one-to-one conversations.
Premium
Generate pipeline and revenue by engaging prospects and customers with personalized experiences in real time.
Everything in Free, plus:
- Custom Chatbots Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.
- Drift Prospector, Lead Routing, and Real-Time Notifications Focus sales outreach on your most engaged target accounts and connect with them in real time.
- Drift Intel Identify website visitors – even anonymous ones – and personalize their experience.
- Drift Meetings Generate pipeline even while you sleep. Drift Chatbots can book meetings with qualified prospects and target accounts 24/7.
- Custom Salesforce Dashboards Access pre-built Salesforce dashboards – or create custom ones – to measure Drift's performance across meetings, pipeline, and revenue.
- Integrations Make all your outreach smarter and your reporting more comprehensive with deep two-way integrations to your tech stack.
- Dedicated Customer Success Manager Get the most out of Drift with dedicated support.
Enterprise
Accelerate revenue, improve sales productivity, and get more ROI on your marketing investments with a platform that’s customized to your business.
Everything in Premium, plus:
- Drift AutomationDrive qualified pipeline at scale – without growing your headcount – using our market-leading conversational AI.
- Drift Audiences Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
- Enterprise Configuration Configure Drift to meet your exact requirements, including multiple workspaces and role-based access.
- Enterprise Lead Routing Ensure conversations always go to the right rep, no matter how complex your organization.
- Reporting APIs Integrate Drift data into any enterprise reporting stack.
- Technical Integration Setup & 24/7 Chat Support Easily get up and running – and stay running smoothly.
- Optimization Services Ensure you’re getting the best possible performance from Drift with dedicated optimization services that manage and scale your Drift deployment based on your unique business and goals.
Want to accelerate your revenue even further?
Book more meetings and generate more pipeline by adding Drift Email and Drift Video to your plan.
Drift for Early Stage Startups
Less than 50 employees? We have just the thing for you!
Join 50,000+ other businesses accelerating their revenue with Drift
Drift helps us close the gap between sales and marketing. It’s a part of the fabric of our tech stack across both functions – front-end to back-end. And the more we expand our deployment and optimize it, the better our results.”
Plan Comparison
Want more details? Here's a deep dive into what's included on each plan.
| Organization Plan | Free | Premium | Enterprise |
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| Contacts | Unlimited | Unlimited | Unlimited | ||
| Drift Seats Included | 1 | 1 | 1 | ||
| User Administration | |||||
| Chat Only Permissions |  |
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| Teams | |
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| Single Sign On | |
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| Multiple Workspaces | |
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| Role-Based Access | Coming Soon | ||||
| Chat | |||||
| Live Chat | |
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| Block IP | |
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| Email Fallback | |
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| Saved Replies | |
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| Live View | |
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| Data Enrichment | |
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| Custom Branding | |
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| Drift Intel | |
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| Drift Prospector | |
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| Chat to Call | 10 Hours / Seat | 10 Hours / Seat | |||
| Chat to Zoom | |
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| Audiences | |
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| Automation | Add On | ||||
| Playbooks | |||||
| Welcome Message | |
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| Email Signatures | |
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| Sliders and Proactive Messages | |
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| Custom Bots | |
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| Landing Pages | |
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| Personalized Playbooks | |
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| Routing | |||||
| Round Robin Routing | |
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| CRM Routing | |
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| Team Routing | |
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| Firmographic Routing | |
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| Enterprise Lead Routing | |
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| Meetings | |||||
| Calendar Integration | |
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| Calendar in Chat | |
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| Automated Booking | |
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| Integrations | |||||
| Slack | |
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| Google Analytics | |
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| Zapier | |
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| Help/Knowledgebase | |
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| MadKudu | |
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| HubSpot | |
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| Salesforce | |
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| Zendesk | |
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| Outreach | |
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| Marketo | |
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| Pardot | |
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| Eloqua | |
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| 6sense | |
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| Clearbit | |
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| Demandbase | |
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| Kickfire | |
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| Eloqua CDO | |
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| Reporting and Insights | |||||
| Basic Reporting | |
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| Revenue Reporting | |
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| Conversation Analysis | |
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| Reporting APIs | |
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| Support and Success | |||||
| Help Docs | |
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| Basic Chat Support | |
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| Drift Insider | |
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| Dedicated Customer Success Manager | |
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| Optimization Services | |
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| Technical Integration Setup | |
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| 24/7 Priority Chat Support | |
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