I love Drift. It’s made our small team much more responsive to site visitors, targeting context-relevant messages and booking demo calls.”
Drift is an amazing opportunity for us to reach out and start a conversation with people who might not have been ready to click schedule a demo or start a trial.”
| Features | |
| Advanced routing to groups (BDRs + AEs), geographies, and custom fallback based on availability |  |
| Extended reporting APIs that enable you to send your data directly to your warehouse | |
| Super admin roles that can login and manage more than one Drift instance | |
| Full sandbox instance that allows you to test your integrations and flows before going live | |
| Optional Add-Ons | |
| Additional instances for geographies, subsidiaries, or domains | |
| AI Bots 🤖 driven by real artificial intelligence that learns from actual conversations over time | |
| Ongoing Optimization and Success | |
| Custom rollout and strategy development from our Conversational Marketing Blueprint | |
| Technical integration setup with our Solution Engineers to ensure your data is going to your marketing automation, CRM, and data warehouse | |
| We will build your initial (home page, pricing, ABM, paid advertising) Playbooks and then help you optimize them over time through chat analysis and conversation benchmarking | |
| Training for your Sales and Marketing leadership as well as reps when new divisions or instances are added | |
| Quarterly Executive Business Review with key stakeholders across your organization | |
| 24/5 chat support | |
Interested in a strategic partner to help you roll out Conversational Marketing? Check out our Enterprise solution
| Organization Plan | Free | Standard | Pro | Premium |
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| Platform Fee | $0 | $50 | $400 | $1,500 |
| Chat Seats Included | 1 | 1 | 1 | 1 |
| Additional Chat Seats | Not applicable | $25 / month | $40 / month | $80 / month |
| Additional Calendar-Only Seats | Not available | Not available | $20 / month | $20 / month |
| Contacts | 100 | Unlimited | Unlimited | Unlimited |
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| Widgets | 1 | 1 | 1 | 1 |
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| Saved Replies | |
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| Data Enrichment | |
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| Custom Branding | |
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| Sales Sequences | 150/month | 150/day | 150/day | 150/day |
| Email Signatures | |
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| Sliders and Proactive Messages | |
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| Round Robin Routing | |
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| CRM Routing | |
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| Calendar Integration | |
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| Calendar in Chat | |
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| Automated Booking | |
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| Slack | |
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| Vidyard | |
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| Google Analytics | |
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| Zapier | |
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| Segment | |
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| Hubspot | |
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| Salesforce | |
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| Zendesk | |
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| LinkedIn Sales Navigator | |
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| Outreach | |
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| Eloqua | |
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| Kickfire | Add-On | |||
| Clearbit | Add-On | |||
| Demandbase | Add-On | |||
| Reporting | ||||
| Conversation Reporting | |
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| Revenue Reporting | |
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| Chat Support | |
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| 30 Day Onboarding | |
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| Dedicated Customer Success Manager | |
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