May was a big month. Drift saw some huge improvements and we’re excited to share them with you.
Let’s get right to it…
Sometimes there’s something you really want people to know about or you really want to drive people to start a conversation. That’s why we built full-screen takeovers.
Chat Targeting (With Multiple Segments)
Sometimes you only want chat to display to new leads, qualified leads, or a group of paying customers.
Now you can target chat to only specific URLs, to people that have visited your site more than X times, groups of people based on common attributes (paying customers), and more.
Now you can integrate Drift with just about anything that you’re already using. With our new Zapier integration, you can now integrate Drift with 500+ apps.
You’ve done the hard work with Inbound Marketing. Now it’s time to turn those leads into sales.
With the new HubSpot integration, you can send Drift events (such as a new conversation) directly to the HubSpot timeline.
What a Drift event in HubSpot looks like:
And even better…if you’re a HubSpot customer, with one click you can immediately install Drift on your web pages hosted on HubSpot.
Typing Indicators For End Users
When you’re talking to visitors and customers, you want to make sure they know you’re there and talking to them.
Now, when you start typing to an end user in Drift, they’ll see typing indicators on their end:
More Context In Email Notifications
In the past, our email notifications of a new conversation were pretty sparse. Today, they provide enriched data which includes the person’s social profiles, their location, info about their company, and more.
As always, we’re here if you need anything. Hit us up on chat at anytime.