In today’s marketplace the customer is the boss. They expect value and zero friction at each stage of the customer journey. Drift’s platform helps fuel growth around the customer journey by connecting people at the right time and right away across our business.””
Drift’s Revenue Acceleration Platform brings go-to-market teams together and delivers real-time, personalized customer experiences so you can increase your revenue, shorten your sales cycles, and strengthen your brand.
Voted #1 on G2, Drift’s Conversational Marketing solution enables instant personalized engagement with customers to accelerate revenue. We help you build your brand with a customer experience that is as authentic as possible, connecting you with customers and prospects to ensure you are driving results across the entire customer lifecycle.
With real-time insights, your marketing team can proactively recognize and convert demand into a qualified sales meeting, or an ongoing nurture campaign. This adds up to a better ROI on your marketing spend and consistent, quality pipeline for your sales team.
Identify & Personalize
Drift unifies the data stuck in your tech stack to reveal who is on your website so you can surface relevant content and engage in real-time, personalized conversations that move your customer along their unique journey.
Engage & Qualify
Use Drift live chat to engage and qualify customers in the exact moment they show intent.
Convert to Pipeline
Use Drift’s AI Chatbot to engage customers in instant conversation based on your customized questions and rules, understand their needs, recommend relevant information, or ask them to book a meeting directly in the chat.
Like many other enterprise companies, we are undergoing a true digital transformation, and it’s critical that we invest in solutions that have a positive impact on the entire organization. Drift is creating a tremendous amount of efficiency across our teams, particularly marketing and business development, helping us to accelerate pipeline creation and ultimately our conversion to revenue.””
Drift’s Conversational Sales solution gives your sales team a healthy pipeline of qualified meetings and the real-time visibility, insights, and communication tools they need to prioritize target accounts, be more productive, and win more business, faster. And, your sales team can immediately recognize prospects from existing customers, personalize their engagement, and tailor their pitch to create value – all while delivering the exact experience your customers deserve.
Increase Sales Productivity
Deliver 24/7 engagement with direct access to book meetings any time of the day – even if it’s after hours or from a different time zone – so you never miss out on an opportunity to engage with your customer.
Increase Target Account Penetration
Real-time notifications and routing immediately alerts your sales rep that one of their target accounts is actively showing interest and pulls them in to take over the interaction, whether that’s live chat, video, SMS or a phone call.
Increase Cross-Channel Communication
Using chat, video, email, and phone, your sales reps can engage with customers in the exact moment they’re showing intent, and on their terms.