What makes this a good chatbot?
This automation playbook engages the site visitor by recognizing they are returning to the site and uses that context to add humor stating, ‘things must be getting serious!’
This bot does a great job of understanding the return site visitor’s goals, offering 3 different journeys for varying intent. Additionally, the automation in this bot allows for the site visitor to type in anything they are interested in and automation responds accordingly.
This bot (with the help of automation) recommends both chatting live or scheduling a meeting for those interested in speaking with sales, as well as providing backup CTAs for those not yet ready to chat.
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