Drift vs. Qualified

If you’re looking to generate more quality pipeline, accelerate deal cycles, and delight your customers, you’re in the right place.

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5 Reasons to Choose Drift Over Qualified

Higher Sales Efficiency: AI combined with live chat and personalization means your team works smarter, not harder. And we’ve got the numbers to prove it — Drift customers saw a 50% increase in sales efficiency and a 75-100% increase in conversations converted to Marketing Qualified Leads.

Industry-Leading AI: Our patented and proprietary AI is pre-trained to recognize 60+ of the most common B2B topics (topics are 10x more accurate than keywords), so you get immediate time to value. Plus, AI customers see a 30% increase in pipeline with 30% less work for their chat teams. And you’ll always have a pulse on the next right thing to do for your business because of our Conversational AI. It also analyzes all your conversations to surface common visitor topics, so your business can always stay a step ahead.

Coverage Across the Entire Customer Lifecycle: From early pre-sales through post-sale support, Drift helps you deliver red-carpet personalized customer experiences. Keep track of conversations in one place, help customers get what they need, and boost CSAT, while lowering costs.

Full Tech Stack Support: Leverage our 50+ integrations or connect via our open API to accelerate deal cycles and work more efficiently with context from across your full tech stack, not just your CRM. We’ve got you covered with CRM, MAP, sales engagement, BI tools, and more.

Proven ROI: Drift customers see a 670% ROI over 3 years and less than a 6 month payback period. How? Drift’s the industry leader. We wrote the book on conversations — created the category, too. After 3B+ conversations (the most of any competitor) and more than $22.5B in pipeline for our customers, we’re ready to share the proven best practices to help you succeed today, tomorrow, and 50 years from now.

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Drift has contributed to our digital success in multiple ways. It’s helping us hit our pipeline goals, increase site engagement, engage visitors longer, and also align our sales and marketing teams.

Lindsay Hasz

Director of Digital Experience, SAP Concur

MORE THAN LIVE CHAT AND BUTTONS

The math on AI bots is hard to ignore. 50% of website chat occurs on nights and weekends. Qualified can give you buttons during those off-hours, but free text drives 40% more conversations, not to mention being much easier to maintain and more enjoyable for your customers. So the question is, how do you want to capitalize on these 50% of off-hours conversations?

of conversations happen after hours

of decision-makers want a seller-free experience

of buyers do their own research before engaging with sales

ACROSS THE ENTIRE CUSTOMER LIFECYCLE, DO MORE WITH LESS

NEW LEAD

Qualify, nurture, and convert customers through your marketing funnel in record time with Drift Conversational Marketing.

TARGET ACCOUNT

Greet accounts with personalized messages from their assigned rep in real-time, and use omni-channel communication to win more deals, faster with Drift Conversational Sales.