Why Go with Drift vs Intercom?
P.S. NEED MORE CONVINCING?
We totally get it. So the rest of this page is for you. We sat down with a few of our top sales reps and our best customer success managers to help write this page and asked each of them:
“Hey if you had to put a page up on our website breaking down the top reasons why people pick Drift vs. Intercom, what would you say?”
They gave us a handful of clear answers that should help you.
DEEP TWO-WAY INTEGRATIONS WITH SALESFORCE, MARKETO, PARDOT, ELOQUA & OUTREACH
Because Drift is built for sales & marketing people, we understand the modern tech stack and built integrations that go beyond just syncing data. With Drift, you can use data from Salesforce, Marketo, Pardot, Eloqua & Outreach to send personalized messages to people when they visit your website, whether they’re an open opportunity in Salesforce or coming to your website for the very first time.
And we go one step further. We sync data from Drift back to those tools, so you can have a full picture of a customer or prospect’s engagement. This makes all of your marketing and sales activities smarter and more effective, so you can see higher ROI even beyond Drift.Browse Integrations
INDUSTRY-LEADING TARGETING AND PERSONALIZATION
Every company can say “send the right message to the right person at the right time.” But with Drift you can take things a step further than Intercom and send the right message to even an anonymous website visitor and greet them with a welcome message based on their company name, industry, and technology they are using (even if it’s the first time they visit your website).
And then there’s Drift Audiences, the only solution that brings together data from across your sales and marketing tech stack to make it actionable. Drift Audiences identifies and reveals who is on your website, and makes it easy to deliver hyper-targeted experiences based on firmographics, demographics, behavioral data, intent, and your target account lists.