FIRST, WE’D JUST LIKE TO GIVE A QUICK NOD TO THE TEAM AT INTERCOM.
They’ve built a great product to help businesses. And if you’re here because you’re evaluating Drift vs. Intercom, or looking for Intercom alternatives, then you’re already doing the right thing by finding a product that will help you have more conversations with your customers.
So what’s the difference between Drift and Intercom?
CRAIG PANIGIRIS
P.S. NEED MORE CONVINCING?
DRIFT HELPS YOU START CONVERSATIONS, NOT AVOID THEM
DEEP TWO-WAY INTEGRATIONS WITH SALESFORCE, MARKETO, PARDOT, ELOQUA & OUTREACH
DON’T GET PENALIZED FOR SUCCESS; GET UNLIMITED CONTACTS
INDUSTRY-LEADING TARGETING AND PERSONALIZATION
IMPROVE SALES PRODUCTIVITY
As the leading Revenue Acceleration Platform, Drift’s impact goes beyond marketing – it helps sales teams be more effective, too. Enter Drift Prospector. It helps your sales team accelerate revenue by automatically prioritizing their target accounts, centralizing insight on behavior across the buying committee, and giving them direct access to follow up — all from a single interface. And that leads to more revenue, shorter sales cycles, and higher sales productivity.
REPORTING BUILT FOR SALES & MARKETING
One of the limitations of Intercom not being built specifically for sales and marketing people is their reporting. Yes, Intercom has A/B testing for email, but it’s tough to compare bots to understand which one is performing better (and you don’t always know where people fall off in your funnel). With Conversation Analysis, you can use it to identify a drop off in conversations, know what your site visitors are asking for so you can create relevant content, and define what a good conversation looks like so you can improve tactics across your sales team and book more meetings.
Proven ROI for Teams