The TOP Reasons Why Companies Use Drift vs Intercom
You Get Unlimited Contacts With Drift
Drift now includes unlimited contacts. We want you to focus on having great conversations and growing your business, not worrying about your bill each month and doing crazy things to try and delete contacts like you have to do with Intercom. Intercom’s pricing is setup to penalize you for growing: the more contacts you add, the more you pay them. Yikes. So our pricing is dead simple: you’ll know exactly what your bill will be every month and we won’t penalize you for actually doing your job as a marketer and generating more leads. We’ve got your back with unlimited contacts. Now you go out there and get those leads already 😜
Integrations With Salesforce, Marketo, Pardot, Eloqua, LinkedIn & Outreach
Because Drift is built for sales & marketing people, we understand the modern tech stack and built integrations that go beyond just syncing data. With Drift, you can use data from Salesforce, Marketo, Pardot, Eloqua, LinkedIn & Outreach to send personalized messages to people when they visit your website, whether they’re an open opportunity in Salesforce, or coming to your website from a LinkedIn InMail, a Marketo campaign, or an Outreach email sequence. Nobody wants a product that isn’t connected to their stack very nicely.
Reporting Built For Sales & Marketing People
One of the limitations of Intercom not being built specifically for sales and marketing people is their reporting. Yes, Intercom has A/B testing for email, but it’s tough to compare bots to understand which one is performing better (and you don’t always know where people fall off in your funnel). Drift gives you the data and reporting you need, whether you’re a marketing manager that needs to optimize a campaign or a VP of Marketing that needs data for the leadership team.
Every company can say “send the right message to the right person at the right time.” But with Drift you can take things a step further than Intercom and send the right message to an anonymous website visitor and greet them with a welcome message based on their company name, industry, and technology they are using (even if it’s the first time they visit your website).
Sales & Marketing Expertise
We are a company of sales & marketing people just like you and we’re committed to teaching, educating, and sharing information with you and your team to help you grow. We have the sales and marketing expertise you can lean on to be successful with chatbots and Conversational Marketing that Intercom can’t provide today. Need help figuring out what type of work you need to do to connect your tech stack? Need enterprise-level onboarding to help you generate the leads and revenue goals you’ve committed to for this year? Need training content to help your sales team get up and running with Drift? Need expert-level content to share with your marketing team to help them grow? We’ve got your back. We’re built for this.