Building a Culture of Collaboration Between Customer Success and Sales to Increase Customer Value

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About the Presenters

Sarah Sheikh
Head of Customer Success @ Front

Sarah Sheikh is the Head of Customer Success at Front. Prior to Front, she led the Customer Success team at BetterWorks, and was also a CSM at both Microsoft and Cisco. Sarah graduated Carnegie Mellon University, with a Bachelor of Science in Business Administration and Political Science.

Armen Zildjian
VP of Sales @ Drift

Armen is an award winning hands-on leader with 23 years of sales and sales management experience driving above average growth in pre and post IPO environments. He is a goal driven individual with proven experience developing and leading multi-channel, international early-stage sales teams with little structure or process into established growth channels.

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