BOSTON, Mass. – April 9, 2019 Drift, the world’s leading conversational marketing platform, today announced that the company has been recognized as #1 in Conversational Marketing in G2 Crowd’s Spring Grid Report. The report, which is run each quarter and compares products in a given category based on real customer reviews and responses, ranked Drift #1 in quality of support, ease of use, ease of doing business with, ease of set-up, ROI, and overall satisfaction.

“Our number one leadership principle at Drift is to put the customer at the center of everything we do,” said David Cancel founder and CEO. “It’s great to be recognized as number one in Conversational Marketing and outpace the competition in this space, but it’s even better that this ranking came directly from our customers. I’m so proud of the hard work our team puts in every day.”  

G2 Crowd is the world’s leading business solution review platform that leverages over 375,000 user reviews to drive better purchasing decisions. Every month, more than 1.4 million people visit G2 Crowd’s site to gain unique insights.

“Drift has been identified as a Leader in our Spring ’19 Conversational Marketing report, based on market influence and high levels of customer satisfaction with the product,” said Kara Kennedy, Market Director, G2 Crowd. “Drift’s satisfaction ratings were highlighted by 93% of users rating it 4 or 5 stars, 93% of users believe it is headed in the right direction, and users said they would be likely to recommend Drift at a rate of 90%.”

See why more than 50,000+ businesses across every industry rely on Drift to grow their business at

About Drift

Drift is the new way businesses buy from businesses. With its quickly evolving set of tools and playbooks, Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Ellie Mae, GrubHub, InVision, Marketo, MongoDB, Okta, Outreach, Eventbrite, Vidyard, and over 50,000+ other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia. Learn more at

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