💬 Connect with People Interested NOW 🖐🏼
Today the buyer has all the power. And today’s buyer doesn’t want to fill out forms and wait. They want answers NOW. That’s where Drift Live Chat can help.
⚡ Here’s why you need Drift Live Chat ⚡
Convert More Website Visitors Into Leads
When you create a better buying experience – like offering a live conversation instead of a form – you’ll actually see higher engagement from your buyers. Live chat messages get up to 15x more engagement than email.
- Use Targeting to offer live chat only to the website visitors you want talking to your sales team.
- Use Routing to make sure the right rep is routed into each conversation.
- You can automatically convert website visitors into leads or book meetings by building a Drift Playbook.
Chat In Real-Time With Your ABM Accounts
Give your VIP site visitors a fastlane to your sales team. You already know they are qualified and your sales team wants to talk to them. So with Drift, you can target your best visitors and ABM accounts, welcome them with a personalized message from the right sales rep, and even let them instantly schedule a meeting.
- Notifications alert your reps when one of their ABM accounts is on your website.
- Use Marketo, Pardot, 6sense, Clearbit or Demandbase lists to sync your ABM accounts into Drift.
- Chatbots will automatically book meetings with your VIPs if you’re not around to chat.
Connect With Buyers When They Are Ready To Chat
Today the buyer has all the power. So when they’re ready to engage with your business, you have to be ready too. Live chat gives your buyers a direct line to your sales team.
- Chatbots have your back – if you’re not around or not online they’ll jump into a conversation for you.
- Reporting will help you coach your team on their response time to conversations.
- Use Drift Intel or LinkedIn Sales Navigator to identify buyers that are chatting in.
Shorten Your Sales Cycle With Real-Time Conversations
Conversations happen throughout the buying process. When your buyers have questions and want fast answers they use live chat. You can shorten your sales cycle by offering live chat.
- Build Drift Playbooks to target open opportunities when they return to your website and route them to their account executive.
- Use Drift Intel to pre-qualify visitors before they have conversations so they don’t have to fill out a form and wait.
- When you set up Drift Meetings you’ll ensure every qualified buyer has the option to book a meeting and never leave your site without a next step.
With Drift, we were able to grow our leads 10x over a conventional chat solution. Now that we use Drift with the qualification logic, live chat has turned into a successful channel of highly qualified leads.”
Join The 50,000+ Using Live Chat
Ready To Get Started?
Check out our live chat platform by setting up a demo with our team of experts.