5 Secrets to Increasing Live Chat Conversion Rates

5 secrets to increasing live chat conversion rates

Editor’s Note: The following is a guest post from Drift partner CloudTask. Interested in contributing content to the Drift blog? Email Molly Sloan at msloan@drift.com. We all know how awesome conversational marketing is — it lets you qualify leads immediately, creates more engagement and feels more personal to the leads. But how do you actually […]
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I Do Outbound Sales And This Is How I Use Drift And Conversational ABM To Talk To My Biggest Target Accounts


Hey there, I’m Scott 👋 I’m a business development manager at Drift, working closely with our outbound sales team to generate new business for the company. Which means I’m using Drift every day to sell Drift to other companies. Yes, I’m in the product constantly. But my job also involves a lot of research and […]
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Live Chat is Great — But It Doesn’t Scale: Here’s How to Use Conversational Marketing to Effortlessly Book More Meetings

Drift team

The other day, I was trying to change a hotel reservation over chat. I typed out my whole story, detailing the dates, reason for wanting to cancel, and even acknowledged their current policy and why I thought this was an extenuating circumstance. 150 words. Boom. I hit send. And then I got this: “Thanks for […]
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