From AI-powered chatbots that help you make your sales team more efficient to A/B testing that lets you make data-driven decisions to a new way to start conversations that improves the experience for your site visitor – this was a busy 3 months for us at Drift. So today I wanted to spend time reviewing … Continued
Yesterday, we released something that our customers have been requesting for a long time: the ability to quickly set up A/B testing for playbooks. We also made some other updates in April to improve the chat experience for you and your customers. Keep reading to see what’s new at Drift 👇 A/B Testing for Bot … Continued
What is Revenue Acceleration and how can it help my team? How can my company make the most of our Drift platform now? How does Drift use Drift? Our buyers and customers ask us these questions every day. And we love answering them ❤️ So much so that we decided to write a book to … Continued
Welcome to Data at Drift. We’re launching a brand-new series that uses our own product data to uncover the Conversational Sales, Conversational Marketing, and revenue acceleration trends that are moving the needle for our customers. First up, how speed = results. Drift’s data team analyzed hundreds of conversations to see how the speed of engaging … Continued
What do you think your sales team spends most of their time doing? If you answered “selling,” you would, unfortunately, be wrong. Sales teams spend an astounding 64% of their time on non-revenue generating tasks. That means rather than focusing on what they do best – selling – they’re instead spending time logging activity, sending … Continued
Last month, we launched the latest Drift AI offering to help drive more qualified pipeline for your sales teams faster – Virtual Selling Assistants. The updates this month are designed to improve your day-to-day experience with Drift. Read on to learn more about what we improved in March 👇 Search in Bot Flow If you … Continued
A website redesign is no small undertaking. It can take countless hours, dozens of team members, and multiple weeks or months to bring together (trust us, we know). It’s a massive investment and can be chaotic even with the best team and strategies in place. And we often hear from businesses that are in the … Continued
You may have seen our big announcement yesterday: Drift launched Virtual Selling Assistants to help drive more qualified pipeline for your sales teams. But, we also spent February improving those little things that make a big difference for your team. Let us know what small changes you’ve made that have had a big impact on … Continued
Personalization is more than just a trendy topic. According to McKinsey, 80% of customers have come to expect personalized experiences from retailers. What’s more, personalizing every interaction can be a great way to stand out from the competition. So, at Drift, we want to make it easier for you to offer up personalized experiences at … Continued
2020 might be coming to an end, but the Drift team is still hard at work rolling out important product updates. This month, we released enhancements for everything from Drift Prospector to Drift Email and so much more to make the Drift experience even better for you (and your customers). Read on to learn more … Continued
At Drift, one of our leadership principles is to put the customer at the center of everything we do. So, in that spirit, we launched a new blog series last month highlighting every recent update we’ve made in our product. Each of these updates helps you use Drift more comprehensively and makes it easier to … Continued
At Drift, we make a conscious effort to put our customers first. To keep you posted on all the updates we’re making based on your feedback, we’re doing something new. Once a month on the Drift Blog, we’ll share the latest updates we’ve made to help you get the most out of Drift. Here’s a … Continued