Creating a great buying experience for your customers isn’t easy…
Your customers are always waiting on you. They must follow the paths your marketing team creates (which usually means lots of forms and clicking). It wastes their time. They just want to talk to you. But you’ve made it so difficult.
And it’s not even your fault. Your marketing team is spending hours trying to fix this. Creating workflows and decision trees, making it a little bit easier on your buyers, but harder on your team.
Just imagine if you could put your best SDR on your website to chat with 100% of your website visitors. You can’t though! They are human. They need sleep and vacations and no — they can’t have dozens of conversations at once.
But with Drift Automation, you can. It’s like cloning your best SDR so they can greet every visitor on your website.
Our AI analyzes your previous conversations and the bot starts to understand your business. So instead of just being able to ask questions, it can answer them too. It’s also trained on what a good lead looks like for your sales team.
Our Annotation Team trains the bot
Our team reviews the bot with you, perfecting its answers and then is tested with a small audience on your website. It scales infinitely: the more it works, the more it learns and the better it gets.
Automate chat on your website
Meanwhile your buyer is getting their questions answered any time of day or night by a bot you didn’t have to build or optimize yourself and is always getting smarter.
It’s like cloning your best SDR so you can give every website visitor a VIP experience.
Marketing automation software that answers questions & converts 24/7/365.
Think about your best SDR. They are probably so good at what they do because they have a ton of experience selling for your business. Now imagine if you could clone them, put them on your website 24/7/365, have them handle multiple conversations at once AND get better results. With Qualification Bot you can stop dreaming because now cloning is possible.
You’ll never make your buyers wait again. Give your buyers answers instantly with Qualification Bot.
You can’t always be there to answer questions. Even with a really well designed Drift Playbook™, you can’t predict every question they’d ask. But with Qualification Bot, you don’t have to build out a decision tree or try to predict questions. Qualification Bot answers their questions in real-time using artificial intelligence software trained by analyzing your previous conversations.
This is all 100% done for you.
Here’s the best part. There’s no extra work for you. Our Annotation Team trains and optimizes your bots FOR you. That might sound too good to be true, but because Drift marketing automation software couples our technology with our Annotation Team, you can hire Qualification Bot for the outcome you want and we make sure you get it.
How can Qualification Bot have two-way conversations with your buyers?
We train the bot using conversational AI technology. It works like this...
First, we import and analyze all your previous conversations. Our AI technology identifies patterns and categorizes those as structures.
Structures help the bot understand how your website visitors and your team chat. It learns things like how many messages someone might send, how they ask questions and how your team responds.
Then, the Qualification Bot starts training itself. It starts by grouping together commonly asked questions and topics as clusters.
Clusters are like topics your team often discusses with people on your website. Now your bot knows what your buyers like to talk about (and it’s starting to learn how to behave like your best SDR).
Then, we help develop your bot’s ontology to understand even the smallest details about your business and product.
Your bot’s ontology is its knowledge base. It’s the list of all the things that exist and how they relate to one another so it can accurately answer questions about your business. It’s developed through analyzing previous conversations.
Your Qualification Bot is designed by our Annotation Team to respond using language your best SDR would use.
Our Annotation Team is an expert team of language specialists that edit the bot’s responses based on your feedback.
Your Qualification Bot is trained on your motivations so it knows what questions to ask and the next steps to offer in a conversation.
Motivations are the qualifying questions and next steps you want to set with your buyers after you’ve qualified them.
Why you need Qualification Bot…
Buyers will never wait again
With Qualification Bot, 100% of your leads will be engaged in real-time.
Buyers get a high quality & consistent experience 24/7/365.
Qualification Bot will perform like your best SDR.
You can scale without adding people.
Qualification Bot grows as your traffic and lead volume grows.
You don’t have to configure or optimize more mar-tech.
Qualification Bot is deployed as a full-service solution.
Your systems will continually get smarter.
Qualification Bot is continually learning and optimizing itself for results.
Save your marketing team hours of work every week.
Qualification Bot uses AI technology so marketing won’t have to spend time creating and optimizing workflows.
Drift Automation gave us a 50% sales pipeline increase in just 50 days, without having to hire new people or build out new playbooks.”