About this video:

In this video you’ll learn how to drop a teammate’s calendar, set yourself to away and other pro tips that’ll help you manage conversations in Drift.

Presented by:

Tracy Novello

Customer Success Manager | Drift

Tracy is a Customer Success Manager at Drift. Her Drift Pro Tip: ​​Best practice is to open your bot flow with an ​enticing question​ that draws the visitor in and ​leverages your value prop​. You can connect with Tracy on her Drift Profile.

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