In this video you’ll learn the basics of how to manage conversations, a tour of Drift’s conversation view and how to add teammates to a conversation.
Customer Success Manager | Drift
Colleen is a Customer Success Manager at Drift. Her Drift Pro Tip: Keep it conversational. People respond better when the bot is personal. Check out how some of our other customers do this well at www.reallygoodchatbots.com. You can connect with Colleen on her Drift Profile.
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