Drift makes it easy for you to talk to people while they’re live on your website so you can answer their questions in real-time, convert more leads, and start closing more deals. And with Driftbot (our chatbot), we can always help get the right message to the right person and take some of the load off of your team.
Your emails are great, but what about the 80% of people who never open them? That’s where targeted in-app messages come in. Once you get Drift installed inside of your product, you’ll be able to reach your customers in the right place at exactly the right time. And with slider messages, full-page takeovers, targeting, and custom triggers, you’ll have all of the tools you need for any situation — from a quick heads up about a feature, to launching something entirely new.
You can also send targeted email messages with Drift, so your important announcement or message will land in your customer’s inbox, too. And Drift can also be used as your inbox, whether you want to set up inboxes for support, marketing, sales, or any other department.
Customer feedback is the best fuel for a growing business. And with Drift, you will be able to get customer feedback whenever you need it. Send surveys via email and directly inside of your product to figure out the features that customers love and the ones they don’t. Identify your biggest fans so you can get customer testimonials — and find the customers that could use a little more love. Everything is fully customizable to match your brand’s look and feel.