Whenever someone writes in via Drift, you’ll get an alert in Slack. Whether a customer needs some help inside of your app, or someone has a question on your website’s pricing page, you’ll be able to give them the answer they need instantly.
If your team is like ours (and over 2 million other people), you probably spend the majority of your day on Slack, and starting today, you don’t even have to leave Slack to talk to your customers and prospects, even if you’re on the go. Learn more about how to set up Drift and Slack.
Whether it’s a prospect on your website that has a question or one of your customers that is stuck inside of your product, you’ll be able to give people the answers they need at exactly the right time.
We’ve got very straight-forward instructions to plug Drift into your Slack environment so you can hit the ground running. And we have Help Docs + amazing support if you ever need a hand.