About this Bot:
Colorcon's playbook helps users on their login page who may have forgotten their password, are locked out of their account, or are experiencing a different issue entirely. It's available across regions, in English, Spanish, Chinese, and Japanese.
Why We Like this Bot:
We like this playbook because it demonstrates that Drift can be used for more than lead generation.
Colorcon’s playbook creates a superior customer experience by being proactively available to direct customers to the right resource without requiring them to search the website for assistance.
Interested in resolving customer challenges faster than ever before? Learn more about Conversational Service.