About Microsoft Dynamics
With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers.
Microsoft Dynamics and Drift
Drift’s native, two-way integration with Dynamics 365 sets you up to personalize Drift chat messages that engage buyers, while automatically recording new leads, contacts, and conversations in the tools you already know and love. When buyers interact with the Drift bot, any new leads and contacts will automatically go into Dynamics 365, keeping your CRM fresh. We’ll even include the chat record so reps can use contextual details in future sales activities.
With data flowing back into Drift from Dynamics 365, you’ll be able to greet known buyers by name when they arrive on your site – improving both engagement and pipeline. Marketers will be able to trust that Dynamics 365 has the latest contacts and leads from Drift to use in campaigns, while reps will spend more time selling and less time maintaining information.
When an ABM target account or opportunity lands on your website, you can fast-track the buyer to be routed to the right sales rep who owns the opportunity.
See Drift in Action
Learn how to unlock the power of your business with Drift