Why should you go with Drift 
over Intercom? 🤔

(100% free to get started. No credit card required)

⚡ Here's The Top 5 Reasons ⚡

Hint: The difference is in our DNA 🧬

Reason #1

Drift Helps You Start Conversations, Not Avoid Them 💬

We built the category of Conversational Marketing. Literally. We wrote the book on it. And (spoiler alert) here’s the #1 rule of conversational marketing: make it easy for your buyers to start conversations with you.

Because we know from working with thousands of sales and marketing teams that conversations are the fastest path to revenue. Intercom, however, was actually built to help you avoid conversations. That’s what support chat is supposed to do because it saves your company money.

So if you’re hoping to grow revenue with chat, you need Drift.

Reason #2

Integrations With Salesforce, Marketo, Pardot, Eloqua, LinkedIn & Outreach 🔗

Because Drift is built for sales & marketing people, we understand the modern tech stack and built integrations that go beyond just syncing data.

With Drift, you can use data from Salesforce, Marketo, Pardot, Eloqua, LinkedIn & Outreach to send personalized messages to people when they visit your website, whether they’re an open opportunity in Salesforce or coming to your website for the very first time.

Nobody wants a product that isn’t connected to their stack very nicely.

Drift integrations
Reason #3

Reporting Built For Sales & Marketing People 📈

One of the limitations of Intercom not being built specifically for sales and marketing people is their reporting.

Yes, Intercom has A/B testing for email, but it’s tough to compare bots to understand which one is performing better (and you don’t always know where people fall off in your funnel).

With Conversation Analysis, you can use it to identify a drop off in conversations, know what your site visitors are asking for so you can create relevant content, and define what a good conversation looks like so you can improve tactics across your sales team and book more meetings.

screenshot of drift chat reporting
Reason #4

You Get Unlimited Contacts With Drift

Drift now includes unlimited contacts. We want you to focus on having great conversations and growing your business, not worrying about your bill each month and doing crazy things to try and delete contacts like you have to do with Intercom.

Intercom’s pricing is set up to penalize you for growing: the more contacts you add, the more you pay them.

Yikes 😨

Our pricing is dead simple: you’ll know exactly what your bill will be every month and we won’t penalize you for actually doing your job as a marketer and generating more leads. We’ve got your back with unlimited contacts.

Drift_Unlimited Contact Pricing
Reason #5

Advanced Targeting

Every company can say “send the right message to the right person at the right time.”

But with Drift you can take things a step further than Intercom and send the right message to an anonymous website visitor and greet them with a welcome message based on their company name, industry, and technology they are using (even if it’s the first time they visit your website).

Imagine the possibilities you have at your finger tips with that type of capability. 🤓

The chatbots never stop working for you. They qualify or disqualify leads around the clock and communicates with your existing systems so you can personalize messages even further.”

Conor Murphy
Business Development @ Demand Inc.

The world's fastest growing companies choose Drift ⚡

okta drift customer
rapid7 drift customer
symantec drift customer
eventbrite drift customer

Still Not Convinced?

Come see why Intercom customers are switching to Drift by setting up a demo with our team of experts.