With Drift’s Salesforce integration, it’s easy for your sales and marketing teams to create and track leads from Drift in Salesforce. When a new conversation is started with Drift, we’ll create a brand new record in Salesforce for you — and add any additional information about the contact from Clearbit, like their phone number, industry, and company name.
And if it’s someone you’ve already been talking to or an opportunity that’s already being worked, we’ll add the chat transcript for you so everyone is in the loop on your latest conversations.
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Once you’ve connected your help docs to Drift’s intelligent messaging, you can take it easy. When a customer writes in with a question that you’ve already written help docs for, Driftbot will automatically provide them with answers in real-time.
Zapier is like magic. In just one click, you can connect Drift to 500+ apps — which means that there’s an integration for just about any tool you’re using (and can think of).
With our Segment integration, you’ll be able to get all of your customer data – and install Drift on your website – in just one click.
Businesses spend so much time and effort driving people to their websites, but once they get them there, nothing happens. But with Drift, you can actually talk to those people while they're live on your site. That's the easiest way to fix your conversion problems.