At Drift, we’ve done a lot of chatting over the past year. And our customers have too — more than 41 million chat conversations, to be exact.

Conversations are a powerful growth lever for businesses. But only if they’re done right. 

We’re talking about the kind of conversations that build trust with buyers, grow relationships, and increase revenue. The kind that happen in the right place, at the right time, during the moments that matter most. And now, we want to share with you all the insight we’ve gathered through these millions of conversations, so you can provide your buyers with more value in your own conversations.

On Thursday, January 27, join three in-house chat experts to learn: 

How you can simplify your buying process, one conversation at a time
Best practices for driving more ROI from chat
Advice on creating relevant and authentic conversations that convert


Sammi Reinstein
Product Education Marketing Manager
Matt Michalke
Chat SDR Team Lead
Alex Roy
Sales Development Manager
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What We Learned From 41 Million Chat Conversations Last Year