There are hundreds of live chat products out there from companies that have been doing this for years.
We launched Drift’s live chat product in April.
And whoa did we come late to the party…
But sometimes, being late can actually be a good thing.
And for us at Drift, being late means we’ve been able to talk to thousands of businesses about why live chat has traditionally only worked for support — not for marketing and sales.
Being late also means that we’ve been able to learn from all of the frustrated people out there using existing live chat products — customers who had to deal with confusing pricing plans, and products that forced them to change the way they work every day.
Now, this doesn’t mean that we’re always right (we still have plenty of things to learn on our end, too).
But it does mean that when you signup for Drift, you can trust that we feel your pain — and that’s exactly why we’re here building a better way.
So in a world where 99% of live chat products are the same, here’s how Drift is different:
But there’s only so many things we can tell you about Drift and how we’re different (any company out there can make a feature checklist that works in their favor; we know that trick).
So, we’re hoping that you’ll give us a shot and see for yourself.
That’s why it’s 100% free to get started with Drift.