Drift is a messaging app that makes it easy for you to talk to your website visitors and customers in real-time, from anywhere. And whether you’re a startup, a growing business, or a large enterprise, Drift has the features your sales and customer success teams need to close more deals and keep customers happy.
With Drift’s live chat, in-app messages, email, and more, you will have all of the tools you need to talk your website visitors, convert more leads, and keep customers happy.
Drift makes it easy for you to talk to people while they’re live on your website so you can answer their questions in real-time, convert more leads, and start closing more deals. And with Driftbot (our chatbot), we can always help get the right message to the right person and take some of the load off of your team.Read The Free Guide To Using Drift
Your emails are great, but what about the 80% of people who never open them? That’s where targeted in-app messages come in. Once you get Drift installed inside of your product, you’ll be able to reach your customers in the right place at exactly the right time. And with slider messages, full-page takeovers, targeting, and custom triggers, you’ll have all of the tools you need for any situation — from a quick heads up about a feature, to launching something entirely new.More About In-App Messages
Drift has helped my team to be proactive and efficient when communicating with customers. Emails, Surveys, NPS and more all in one place? You cannot beat that!
Customer feedback is the best fuel for a growing business. And with Drift, you will be able to get customer feedback whenever you need it. Send surveys via email and directly inside of your product to figure out the features that customers love and the ones they don’t. Identify your biggest fans so you can get customer testimonials — and find the customers that could use a little more love. Everything is fully customizable to match your brand’s look and feel.More on the Power of Surveys
You can also send targeted email messages with Drift, so your important announcement or message will land in your customer’s inbox, too. And Drift can also be used as your inbox, whether you want to set up inboxes for support, marketing, sales, or any other department.More on Targeted Emails
Businesses spend so much time and effort driving people to their websites, but once they get them there, nothing happens. But with Drift, you can actually talk to those people while they're live on your site. That's the easiest way to fix your conversion problems.