Look, we get it. It’s easy to be skeptical.
There are over 7,000 companies that offer some type of sales & marketing software today and every marketer or sales person at those companies is going to tell you their product is the best, easiest to use, has the most integrations, etc.
And all of that noise from vendors can make it pretty tough to figure out which product is right for your business.
So we figured we’d just be upfront and real with you here and share some of the top objections our sales team hears when they’re talking to real people just like you about buying Drift.
Pricing. We’re not sure we can justify the cost here.”
Drift beat the competition across the board on G2 Crowd when customers were asked about the ROI. If that isn’t enough to convince you, we’ve seen companies literally generate millions in pipeline is a little as 30 to 60 days. Here are a few case studies
to flip through. With Drift it’s not a question of “if” we’ll generate revenue for you–it’s “how much.”
We’re waiting to re-design our website.”
Drift gives you a direct line to the people that are on your website right now. And conversations with those people can help inform what you should build out with your new site – and what content people will need to be successful. Having Drift on your website while you’re going through a re-design can help show you exactly what people want (first-hand in their own words). And by the way: a website redesign shouldn’t mean a loss in sales leads and revenue. Drift can help you generate both while you wait to ship the new design.
Timing. This isn’t a priority right now.”
The answer here is similar to the last part of the question from above. Why wait to generate more leads and revenue? Drift can help your business almost instantly (and you can use Drift with any of your current activities that drive people to your website). We’ve seen customers get results within days of putting Drift on their website. And it doesn’t have to take a bunch of heavy lifting to get Drift up and running the right way. We’ve helped over 150,000 businesses across every industry unlock the power of Conversational Marketing, and we’re confident we can do the same for you.
We’ve tried live chat and it doesn’t work for us. Isn’t this just live chat?”
Live chat didn’t work for us either. And that’s exactly why we built Drift and created the category of Conversational Marketing. With Drift, you’ll have a chatbot than can work 24/7/365 even while your sales team is sleeping, hiking, or on vacation. You’ll also be able to filter out the noise from any conversation you don’t want to have to make sure your sales team is only talking to the right people. Live chat led to noise and forced you to dig through a bunch of bad conversations to find a few good ones. Drift leads to more conversations with your dream customers.
We're using one of your competitors.”
One of the top reasons people don’t buy Drift is competition, and we get that. There are a bunch of great companies in this space for sure. But there’s also a lot of noise in this space (there are over 7,000 companies in sales and marketing technology alone.) And while there are great products and services in there, there’s only one company that is #1 across the board in Conversational Marketing according to customer reviews and responses on G2 Crowd.