It’s important to consistently analyze the conversations your sales team is having with buyers. At the highest level you should look at what meetings and pipeline result from quality chats. The goal of analyzing conversations is to help each SDR get really good at helping people buy.
So what are some good conversational cues to look out for and bad ones to avoid?
Bad behavior frequently pops up around the end of the month when reps are either already at their quota and coasting or are so far away from their goal they just don’t care. Remember it’s all about building around your buyer’s experience. If the SDR delivers a great experience, sales results will follow. Don’t let your reps’ own incentives get in the way.
The ultimate guide to help you engage more buyers and book more meetings with conversational sales.
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