Krista Anderson-Copperman Helped Define Customer Success at Salesforce and Okta. Here’s Her Take on Leadership and Career Growth.
Krista Anderson-Copperman understands category creation. She joined Salesforce in 2000, a year after the company was founded, and saw it grow into a SaaS empire worth billions. She stayed at Salesforce for 13 years in various senior leadership roles focused on customer success, and helped write the playbook for a customer-first strategy that focused on … Continued