By Fiona Shang
Today, it’s harder than ever to grab someone’s attention. In fact, 72% of customers say they will only engage with personalized messaging. Here at Drift, the importance of personalized experiences is not lost on us. That’s why we are continuously innovating to provide more insights, integrations, and best practices to help you create even better … Continued
By Fiona Shang
This quarter, we reached another significant milestone at Drift! In The Forrester New Wave: Conversation Automation Solutions, 2022 report, we were named a leader based on our current product offering, strategy, and market presence. While we’d love to make a toast to that, we believe the best way to celebrate is to keep improving and … Continued
By Fiona Shang
Today, efficiency matters more than ever. With the recent economic downturn and hiring freezes, you have to make the most of your resources and look for ways to work smarter — not harder. Luckily, there are ways to help with this. This month, we are excited to introduce RealTime Dashboard, activity timeline, and enhanced conversation … Continued