Author: Eliav Cohen

6 Reasons People Leave Your Chat (And How To Fix It)

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You’ve probably invested thousands of dollars into making sure your website user experience is just right. And you’ve added a chatbot on top of all that so you can automatically qualify your leads. So why are so many people leaving your chat before they even begin? Here’s the thing: your chatbot counts as UX, too. … Continued

How to Improve Chatbot Engagement Through Context & Personalization

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The secret to getting 15, 20, 30, or even 40% bot engagement is all about personalization and context. While this may sound simple, many companies still miss the boat on the basics, losing out on huge opportunities to streamline lead qualification, improve customer experience, and ultimately increase conversion rates. Used correctly, conversational marketing replicates the … Continued