Drift Conversational Sales

Enhance sales productivity and multiply your pipeline with Drift’s generative AI, real-time intent insights, and communication channels.

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LET THE NUMBERS SPEAK FOR THEMSELVES

Forrester Consulting conducted a Total Economic Impact™ (TEI) study and examined the potential return on investment (ROI) for enterprises with Drift. Here’s what they found:

avg increase in sales rep efficiency

avg increase in win rate

increase in AOV

avg increase in sales velocity

return on investment

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Drift has helped my sales team be more efficient by giving them the insights and channels they need to connect with prospects at their highest intent. We’ve built nearly $40M in Drift-influenced pipeline since implementing the software, and our salespeople couldn’t be happier using Drift.

Tana McDermott

Vice President, Revenue Operations at Workiva

Explore Features

PROSPECTOR

Collect buying signals from across the tech stack, so sellers know which accounts are most engaged, and what contacts make up the buying committee.

REAL-TIME NOTIFICATIONS

Get real-time alerts when a prospect engages with the brand through chat or video.

LIVE CHAT

Let buyers skip the form and start a human-to-human conversation in real time.

INTEGRATIONS

Use Drift’s open developer API or any of our 50+ integrations to build quality pipeline faster and close more deals.

BOOK-A-MEETING

Let qualified leads schedule meetings in Microsoft and Google calendars within the bot — at any time, on any page.

AI ENGAGEMENT SCORE

Shows reps which accounts are the most engaged and likely to buy based on their interactions- like site, video & email activity, conversational intent, job titles, and meeting data.

MOBILE APP

Use the desktop app on the go. Sellers can chat, create videos, and prospect from anywhere, at any time.

VIDEO

Accelerate conversations by sending quick, engaging personalized videos or GIFs to prospects via LinkedIn message, an email or chat.

PRIORITIZE THE RIGHT BUYERS

Real-time notifications and AI-powered insights give you visibility into buyer intent based on which web pages and sales touch points they engage with — in one place. You’ll gain a competitive advantage by knowing who you should be targeting, when, and with what message at all times.

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BRIDGE THE OUTBOUND-INBOUND GAP

Outbound efforts create a wealth of inbound traffic, but most sales teams miss these precious opportunities. Drift empowers you to initiate intelligent conversations while the iron is hot. Or, use the engagement insights to personalize your next action for more effective prospecting.

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REHUMANIZE DIGITAL CONVERSATIONS

Chat is the cornerstone of Drift — but it’s not all we do. You can also create hyper-personalized videos, emails, and messages at every stage of the customer journey to build trust, nurture relationships, and win bigger deals, with less effort.

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Never Miss An Opportunity

Get an alert the second a high-value account is on your website, or use Live View to see who’s on your website to connect in real time.

Drift lets you filter by account, geography, and web page to focus on the accounts you care about.

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“

The key value of Drift for me is more pipeline. And not just more pipeline, but more quality pipeline. And that’s what we see when we work with Drift.

Bill Campbell

Director of Sales Development, Amer. at Elastic

YOUR GUIDE TO EFFICIENT SELLING

Get Drift’s practical guide to efficient and effective selling with Drift to better prioritize work, cut through the noise, and build quality pipeline.

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We work well with others

Technology works better when it works together. With 50+ native integrations and a Zapier connection to over 500+ apps, we’ll fit right in.

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Drift brings a prospect from top of the funnel to front of the line. Having a place where all sales and customer engagement activities are centralized provides a real-time blueprint of where our reps should be focusing their efforts and is a game changer for us.